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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-15-2017 01:39 PM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (32-bit)

My Computer will not boot up. The hard drive light comes on the goes off. The DVD Drive seems to work and the fans are working. I tried another Hard Drive and it did the same thing.

2 REPLIES 2

‎03-15-2017 05:09 PM

HP Recommended

@Joe1965, welcome to the forum.

 

When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

‎03-16-2017 03:00 AM

HP Recommended

Hi Joe,

 

I think you should hold the power button long for atleast 10-15 seconds and check whether it will start booting up or not.

There might be an issue of Power Supply or the Motherboard.

 

If the issue is not the same, then I think you should go through https://askleo.com/my_computer_lights_up_and_turns_on_but_nothing_happens_why/. I hope that this will definitely help you.

 

Good Luck!!!

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