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Desktop no longer recognizes wireless verizon jet pack. Other devices in home are able to get on line.
Welcome to HP Forums and Thanks for the post.
I understand that your Verizon jetpack is not listed on your desktop computer, is that right?
Not to worry, I will be glad to help.
Are you able to see any other network listed on your computer?
Please check if the wireless adapter is enabled in device manager (check if there are any errors)
Open network and sharing center by doing right-click on the network icon the taskbar.
On the network and sharing center screen, select the option on the left - change adapter settings.
This would display the network adapters on the computer.
Right-click on the wireless adapter and check if it is enabled and try to connect to your network.
Note: Most of the computer only support 2.4Ghz networks.
Let me know if this helped.
Chimney_83 I am an HP Employee
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