Computer shows error failure Id

[sseverns]

Cpmputer show Failure Id on Hard Drive I

[Muzammil_A]

Hello

Callup HP Support @18004746836, you might need to get the Hard drive replaced.\

**Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

**Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.

**Although I am an HP Employee, I am speaking for myself and not for HP.

[Mag3645]

Thank you for your reply.  If I click on the power button, then "restart," it reboots to the desktop, no problem.  It's just an annoying extra step I have to take to get to the desktop and applications.  The hard drive works fine once I can get to the desktop screen.  It's only at initial turn-on that it goes to the abbreviated screen and I have to restart.  I believe it is probably with one of the connected devices, printer, etc., and will keep troubleshooting.

[Muzammil_A]

Hello

Can you share the exact message that comes up, or click a pic and attach here.

If its HDD failure id then i am suspecting the hdd to go bad soon and would suggest a data backup, nevertheless without seeing the message I will not be able to suggest what needs to be done.

**Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

**Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.

**Although I am an HP Employee, I am speaking for myself and not for HP.