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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
sseverns
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Message 1 of 4
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Computer shows error failure Id

HP Recommended
Microsoft Windows Vista (64-bit)

Cpmputer show Failure Id on Hard Drive I

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Muzammil_A
Level 4
Level 4
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Message 2 of 4
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Hello

 

Callup HP Support @18004746836, you might need to get the Hard drive replaced.\

 

 

 

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I am an HP employee
Mag3645
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Message 3 of 4
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Thank you for your reply.  If I click on the power button, then "restart," it reboots to the desktop, no problem.  It's just an annoying extra step I have to take to get to the desktop and applications.  The hard drive works fine once I can get to the desktop screen.  It's only at initial turn-on that it goes to the abbreviated screen and I have to restart.  I believe it is probably with one of the connected devices, printer, etc., and will keep troubleshooting.

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Muzammil_A
Level 4
Level 4
86 86 6 24
Message 4 of 4
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Hello

 

Can you share the exact message that comes up, or click a pic and attach here.

If its HDD failure id then i am suspecting the hdd to go bad soon and would suggest a data backup, nevertheless without seeing the message I will not be able to suggest what needs to be done.

 

 

 

**Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!


**Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


**Although I am an HP Employee, I am speaking for myself and not for HP.

I am an HP employee
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