-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Desktops (Archived)
- Computer won't turn on after power surge

Create an account on the HP Community to personalize your profile and ask a question

04-29-2017 03:00 PM - edited 04-29-2017 03:02 PM
I replaced power supply unit, motherboard and hard drive. My computer still won't do anything after power surge. The green power supply light stays solid green, but nothing else comes on at all.
04-30-2017 07:16 AM
Hi hapsquires
A power surge will wreak havoc on any eletronic device.
One item you may have missed is the four or eight pin CPU connection from the PS to the MB near the processor socket. The processor could be fried also.
First, did you do the PS, MB, and HDD replacement by yourself? What about other components such as the memory, graphics card, or any other PCIe add-on devices you may have? How about the USB card reader?
The surge could have fried everything connected to the motherboard up to keyboard, mouse, the power switch and front LED's.
You could still have a bad component or you may have not connected something correctly. Check all connections on the MB to the new PS. It is also possible the new MB is faulty.
Grzy
04-30-2017 07:33 AM
Hey Grzy, thank you so much for your response. I did do the psu, mb, & hdd myself and after reading your comments I think I'll take the computer to a real professional repair & have them look at it. Your comments are much appreciated, hapsquires
