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- Archived Topics
- Desktops (Archived)
- Desktop Stuck at the HP logo screen

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10-21-2016 01:07 PM
Well.. as its an HP forum... A response to an existing thread.. on the stuck on HP invent logo ..
I would imagine it is the Bios Branding Splash screen. There is no disk activity (jugde by disk light) - just hungs on the splash screen for hours if left.
Basically the same issue you gave the work around solition of forcing the system off and powering back on.
Speccy shows all "good" in is SMART section..
There is real no significant difference between the two runs - the spinup times are little different.. the stop and start counters have incremented but thats about all.
My guess is it a flaw in HPs hack of the BIOS - but there is no update to it.
10-21-2016 03:47 PM
> the spinup times are little different ..
A few things to try:
1. Is there a BIOS SETUP option to "delay" the motherboard from "talking" to the disk-drive by a few seconds?
2. Disconnect the Ethernet cable before power-on, to see if that makes a difference.
Similarly, disconnect the "extra" devices (printer, scanner, web-cam) before power-on.
3. Immediately after power-on, enter BIOS SETUP, wait a few seconds, and leave, and see if it boots "cleanly".
This gives the disk-drive more time to "get ready".
4. In BIOS SETUP, is the disk-drive the "first" bootable device? (Not CD/DVD, not USB, not PXE-over-Ethernet-talking-to-a-non-existent-boot-image-server.)
5. What's the age of the disk-drive? Manufacturer date on it? Disk-drive still in warranty?
If out-of-warranty, I would be tempted to replace it, but only after trying the following:
* do an "image-backup" of the disk-drive to some external device,
* remove the disk-drive,
* connect a "spare" disk-drive,
* restore from the backup.
Does that eliminate the symptom? If so, then a brand-new disk-drive could be the answer.
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