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- HP Community
- Archived Topics
- Desktops (Archived)
- Desktop can't find my wireless connection

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05-11-2017 12:26 PM
05-13-2017 03:23 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
As I understand the desktop can't find the wireless connection,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
you've mentioned that you've done a factory reset, could you tell me how you did it? was it using the recovery manager or a retail copy of windows?
While you respond to that, I recommend you follow the steps mentioned on this link:
CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.
Keep me posted for further assistance 😉
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
