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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-18-2016 06:58 AM

HP Recommended
Product: HP compaq 5850
Operating System: Microsoft Windows 7 (32-bit)

Hi: MR>>>>

What does this mean???

 

DPS self test 

Test Failed .Drive Replacement recommended

Completion Code4

 

 

1 REPLY 1

‎03-18-2016 08:36 AM

HP Recommended

Hi @Georgepop!

 

I'm sorry to say that, but this error indicates that the drive is failing and needs to be replaced. Here's another thread where the codes are explained by @old_geekster:

 

Test Succeeded. Completion Code 0.
Test Aborted. Completion Code 1 or 2.
Test Failed. Drive Replacement Recommended. Completion Code 3 through 14.

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/DPS-self-test-on-BIOS/td-p/43009...

 

If the product is still in warranty you can contact the support, but in case you're out of warranty and would like a guide on replacing the hard drive yourself - please let me know.

 

Hope this helps and best of luck!

Official WD Representative.
Please, Kudo me and choose as Answer if this post helped you! 🙂

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