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‎07-11-2013 07:00 AM - last edited on ‎07-11-2013 08:07 AM by Retired

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Hi,

 

I am new to this discussion board but I've been buying HP products for the last 13 years. I recently acquired a good-as-new HP keyboard but I dont have the driver to access the functionality of all the buttons at the top ie. camera, webcam, hp, "world sphere", ? and shopping basket buttons.

 

I therefore need a driver that will activate them for use. I do not know the model of desktop that the keyboard was bundled with but |I have listed the relevant details below:

 

Model No: 5183

P/N: 5187-1773

S/N:[Personal Information Removed]

 

I hope someone can help me to resoleve this problem.

 

Thank you,

2 REPLIES 2

‎07-11-2013 09:00 AM - last edited on ‎02-23-2017 08:34 PM by HP Administrator

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As you did not state the OS version of your HP computer, I had to surmise XP multiimedia driver

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‎07-13-2013 02:11 AM

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Hi wb2001,

 

Many thanks for your valuable time and consideration.

 

I am running Windows XP Home Edition Service Pack 3.

 

I attempted to run the driver you suggested but I received the message shown below:

 

"Your system does not meet the minimum reqirements for this update.

Update has been cancelled. (9998)"

 

I believe that if I were able to discover the identity of the pc model this keyboard came from it may help my search.

 

The links below detail a similar discussion where the pc model allowed identification of the correct drivers for the keyboard.

 

XP Driver for Multimedia Keyboard (P/N 5183-9980)

http://h30499.www3.hp.com/t5/Home-PCs-Pavilion-Presario/XP-Driver-for-Multimedia-Keyboard-P-N-5183-9...

 

Fall 2006 Original HP Multimedia Keyboard/Mouse Drivers

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-42543-1&lc=en&cc=us&dlc=en&...

 

If anyone knows how to answer this for me I will be deeply appreciative.

 

Thanks.

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