Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-11-2017 06:46 PM

HP Recommended
Product: ENVY 700-414
Operating System: Microsoft Windows 10 (64-bit)

AM I CONFUSED...I installed a Samsung 850 Pro SSD along with thier monitor / configuration software, Magician.

 

Magician popped up with a compatability notice directing me to Intel's download center to update the "Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller". 

 

Intel states the latest version is 14.5.0.1081

I am presently at 14.5.0.1080

Intels driver update too says no update is necessary.

HP's site says the current version is 14.5.0.1081

But if I go to device manager and goto the adapter and hit "update driver" it installs version 14.5.1.1087.

 

 

Updating to 14.5.0.1081 or 14.5.1.1087 satisfys Samsung magicians compatability.

 

Which one do I install?

 

Fustrated....

3 REPLIES 3

‎03-11-2017 07:01 PM

HP Recommended

Hello

 

Go with the most current driver version as long as it corrects compatibility problem in Samsung Magician.

 

Grzy

‎03-14-2017 10:27 AM

HP Recommended

Thanks. Thats what I did which satisfied Magician. It concerned me as it was a newer version than indicated by the manufacturer (HP). But all seem ok.

‎03-14-2017 11:05 AM

HP Recommended

Hello

 

You are welcome

 

The Intel chipset driver update from Intel would have most current version.

 

HP has not updated the drivers for your PC yet.

 

Grzy

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.