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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-12-2013 04:13 PM

HP Recommended

I am missing the audio driver for an HP compaq elite 8300.  I install the driver that is suggested (Realtek) but still no luck.  Any clue of what might be going on here?  I am currently running Windows XP Pro.  Thanks.

7 REPLIES 7

‎03-12-2013 04:16 PM

HP Recommended

Hi:

 

Try the driver directly from Realtek.

 

Accept the agreement.Download and install the first file listed in green.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

‎03-12-2013 04:34 PM

HP Recommended

Tried that.

‎03-12-2013 05:32 PM

HP Recommended

Maybe you need to install the MS UAA bus driver first, then the audio driver.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&...

‎03-12-2013 07:45 PM

HP Recommended

Tried that too.  As a system tech I'm a little stumped on this one.  I never ran across an issue like this that is or should be easy.

‎03-12-2013 08:29 PM

HP Recommended

Have you installed HD audio bus driver/patch/update?

You would need that if you intend to run win xp

I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.
Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answer “Accept as Solution” if it solves your problem.

‎03-13-2013 09:06 AM

HP Recommended
I installed this morning with no such luck. Any other ideas? Also the PCI driver has an error.

‎03-14-2013 05:08 PM

HP Recommended

If it is PCI simple communications then you might need to update the AMT sol driver along with chipset driver.

I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.
Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answer “Accept as Solution” if it solves your problem.

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