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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-19-2017 01:59 PM

HP Recommended
Product: EliteDesk 800 G2 Mini
Operating System: Microsoft Windows 10 (64-bit)

Hi All,

 

I have installed a M2 SSD into my HP EliteDesk 800 G2 Mini, and it is not being recognised by windows (Win 10 Pro edition):

 - Not visible in File Explorer

 - Not visible in Device Manager

 - Not visible in Disk Management

 

When I look in the BIOS options are limited, I can't even find any BIOS options related storage/HDD or SSD except to "hide this slot from the OS".

 

The SSD model is Crucial MX300 275GB SATA M.2 2280SS.

 

Bios has been updated to N21 02.21, and reset to factory defaults. Currently showing legacy boot enabled and UEFI boot disabled.

 

Any advice, or troubleshooting tips would be very limited.

 

Thanks

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