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JessicaCarter
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Emails are missing from Outlook 2016 Mailbox

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Microsoft Windows 8.1 (32-bit)

It is a panic situation for me. My Outlook 2016 mailbox is not displaying a single email.

 

Machine: HP Pavilion x2 Laptop

Windows: Win 8.1 and Office 2013 version

 

I have no clue what happened to my Outlook.

 

Need urgent help!

1 REPLY 1
sandytechy20
HP Support Agent
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@JessicaCarter

 

Thank you for visiting the HP Support Forums and Welcome. I have read about your email missing issue on outlook. I am happy to help you with this issue!

 

To resolve this issue you need to reset the view settings in Outlook 2016.

 

Follow these steps:

  • In Outlook 2016 click on the View tab.
  • Click on View Settings.
  • Click on the last button Reset Current View.
  • Close and reopen Outlook 2016

Check if the above step works.

 

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

 

Cheers.

Sandytechy20
I am an HP Employee

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