• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-02-2017 08:07 PM

HP Recommended
Product: HP Wireless Speaker S6500

I have an HP Wireless Speaker S6500.  After months of using, suddenly I can't connect to the device.  It reads the device but the reply when I connect is "Error.  Can't connect to HP SP6500."  Please assist.

 

Thank you.

1 REPLY 1

‎02-03-2017 08:40 AM

HP Recommended

Have you checked our sound card drivers? also you may need to be repaired? http://support.hp.com/us-en/product/hp-s6500-wireless-speakers/9027345/more-options you need to supply more information like are the lights blinking on it is there power etc or plugged in even? 

 

“Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.