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GEMIPANA
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Fabrieksherstellingen Stappenplan

HP Recommended
HP Slimline 260-P121nd DT PC
Microsoft Windows 10 (64-bit)

Beste leden van de community,

 

Plaatst de Microsoft Mentor Media, sluit de pc af. Start de pc op en druk op F9, nu zie je het opstart menu. Selecteer de USB, menu opstartopties zie je nu. Selecteer, taal. Selecteer fabrieksinstellingen herstellen. Er volgt een scherm met info, klik volgende. Selecteer herstellen zonder back-up. Er volgt een waarschuwing, klik ok. Scherm HP Recovery Manager zie je nu, voorbereiding herstel fabriek image. Er volgt een scherm, kies overslaan. Scherm herstelvoorbereiding is voltooid, klik op doorgaan. Er volgt een scherm, sluit geen ext app aan op de computer, klik ok. De installatie begint, helaas niet het scherm met selecteer taal verschijnt weer. Waarom krijg ik dit scherm in plaats van de installatie begint? Wat doe ik verkeerd, of is de aangeschafte USB niet in orde? Help mij aub.

 

Groet,

 

Geert

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Omar-E
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@GEMIPANA

  Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding

 

 

 

I Work for HP
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mdklassen
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German:
Spanish:
French:
Portuguese:
Chinese:
Korean:

 

Computer translation from DUTCH (not one of the above languages):

 

Dear members of the community,

Insert the Microsoft Mentor Media, connect the pc.
Restart the pc, and then press F9, now you see the Startup menu.
Select the USB boot options menu, you see now.
Select, language.
Select restore factory settings.
There is a screen with info, click Next.
Select recover without backup.
There follows a warning, click ok.
Screen HP Recovery Manager you see now, preparing for restore factory image.
There is a screen, choose Skip.
Screen recovery preparation is complete, click continue.
There is a screen, do not connect ext app to your computer, click ok.
The installation starts, unfortunately not the screen with select language appears again.
Why do I get this screen instead of the installation starts?
What am I doing wrong, or is the purchased USB not in order? Help me please.

 

Regards,

Geert

 

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