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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-30-2017 12:47 PM

HP Recommended
Product: HP Compaq dc7900 Small Form
Operating System: Microsoft Windows 10 (64-bit)

Hello HP Support,

 

I have HP Compaq dc7900 Small Form Factor Intel(R) Core (TM)2 Duo CPU E7300 @2.66GHZ - Intel(R) Q45/Q43 Express Chipset Driver Version 8.15.10.2413

 

 ACPI\GenuineIntel_-_Intel64_Family_6_Model_23
*GenuineIntel_-_Intel64_Family_6_Model_23
ACPI\GenuineIntel_-_Intel64_Family_6
*GenuineIntel_-_Intel64_Family_6
ACPI\GenuineIntel_-_Intel64
*GenuineIntel_-_Intel64

 

I would know if there is any potential updates for my Drivers I can make it online I am using windows 10 Pro x64 and got adobe photoshop cc v.14.2  and the 3D Features is gray not active, I was trying to find a solutions to fix it up and i did even trying photoshop 2017 installed well with no problem but the feature of the 3D same in gray doesn't work (is not missing) but it doesn't work inactive, I was googled and found 2 solutions wrong installed which is not in my case and the Display adapters is unknown which is not in yellow already installed and known in here, Could you help me fix it up

 

here below from photoshop: 

 

Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 8 64-bit
Version: 6.2 
System architecture: Intel CPU Family:6, Model:7, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
Physical processor count: 2
Processor speed: 2660 MHz
Built-in memory: 5823 MB
Free memory: 2352 MB
Memory available to Photoshop: 4977 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Unavailable
OpenGL Version: 2.1
Video Rect Texture Size: 4096
OpenGL Memory: 2687 MB
Video Card Vendor: Intel
Video Card Renderer: Intel(R) Q45/Q43 Express Chipset
Display: 1
Display Bounds: top=0, left=0, bottom=1024, right=1280
Video Card Number: 2
Video Card: Intel(R) Q45/Q43 Express Chipset
Driver Version: 8.15.10.2413
Driver Date: 20110603000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Video Mode: 1280 x 1024 x 4294967296 colors
Video Card Caption: Intel(R) Q45/Q43 Express Chipset
Video Card Memory: 0 MB
Video Card Number: 1
Video Card: Intel(R) Q45/Q43 Express Chipset
Driver Version: 8.15.10.2413
Driver Date: 20110603000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Video Mode: 1280 x 1024 x 4294967296 colors
Video Card Caption: Intel(R) Q45/Q43 Express Chipset
Video Card Memory: 2688 MB
Serial number: 92628031553638282463
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Baya\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  C:\, 90.1G, 44.0G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\

Installed components:
   ACE.dll   ACE 2013/03/19-12:09:02   79.535293   79.535293
   adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
   AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0   
   AdobeOwl.dll   Adobe Owl 2013/03/03-12:10:08   5.0.13   79.533484
   AdobePDFL.dll   PDFL 2013/03/13-12:09:15   79.499517   79.499517
   AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1768   
   AdobeXMP.dll   Adobe XMP Core 2013/03/13-12:09:15   79.151481   79.151481
   AdobeXMPFiles.dll   Adobe XMP Files 2013/03/13-12:09:15   79.151481   79.151481
   AdobeXMPScript.dll   Adobe XMP Script 2013/03/13-12:09:15   79.151481   79.151481
   adobe_caps.dll   Adobe CAPS   7,0,0,21   
   AGM.dll   AGM 2013/03/29-12:09:59   79.536232   79.536232
   ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31   
   aif_core.dll   AIF   5.0   79.534508
   aif_ocl.dll   AIF   5.0   79.534508
   aif_ogl.dll   AIF   5.0   79.534508
   amtlib.dll   AMTLib (64 Bit)   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000
   ARE.dll   ARE 2013/03/19-12:09:02   79.535293   79.535293
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2013/03/19-12:09:02   79.535293   79.535293
   BIBUtils.dll   BIBUtils 2013/03/19-12:09:02   79.535293   79.535293
   boost_date_time.dll   DVA Product   7.0.0   
   boost_signals.dll   DVA Product   7.0.0   
   boost_system.dll   DVA Product   7.0.0   
   boost_threads.dll   DVA Product   7.0.0   
   cg.dll   NVIDIA Cg Runtime   3.0.00007   
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007   
   CIT.dll   Adobe CIT   2.1.6.30158   2.1.6.30158
   CITThreading.dll   Adobe CITThreading   2.1.6.30158   2.1.6.30158
   CoolType.dll   CoolType 2013/03/19-12:09:02   79.535293   79.535293
   dvaaudiodevice.dll   DVA Product   7.0.0   
   dvacore.dll   DVA Product   7.0.0   
   dvamarshal.dll   DVA Product   7.0.0   
   dvamediatypes.dll   DVA Product   7.0.0   
   dvaplayer.dll   DVA Product   7.0.0   
   dvatransport.dll   DVA Product   7.0.0   
   dvaunittesting.dll   DVA Product   7.0.0   
   dynamiclink.dll   DVA Product   7.0.0   
   ExtendScript.dll   ExtendScript 2013/03/21-12:10:31   79.535742   79.535742
   FileInfo.dll   Adobe XMP FileInfo 2013/03/19-12:09:02   79.151561   79.151561
   filter_graph.dll   AIF   5.0   79.534508
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615   
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615   
   imslib.dll   IMSLib DLL   7.0.0.37   
   JP2KLib.dll   JP2KLib 2013/02/19-12:28:44   79.248139   79.248139
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0   
   LogSession.dll   LogSession   2.1.2.1756   
   mediacoreif.dll   DVA Product   7.0.0   
   MPS.dll   MPS 2013/03/15-13:25:52   79.535029   79.535029
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.9268   
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1   
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1   
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.9268   
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1   
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1   
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.9268   
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1   
   PatchMatch.dll   PatchMatch 0000/00/00-00:00:00   1.   1.
   pdfsettings.dll   Adobe PDFSettings   1.04   
   Photoshop.dll   Adobe Photoshop CC   CC   
   Plugin.dll   Adobe Photoshop CC   CC   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.0.1.34   
   PSArt.dll   Adobe Photoshop CC   CC   
   PSViews.dll   Adobe Photoshop CC   CC   
   SCCore.dll   ScCore 2013/03/21-12:10:31   79.535742   79.535742
   ScriptUIFlex.dll   ScriptUIFlex 2013/03/21-12:10:31   79.535742   79.535742
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0   
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003   
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003   
   updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
   WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078

Required plug-ins:

   3D Studio 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Accented Edges 14.0
   Adaptive Wide Angle 14.0
   Angled Strokes 14.0
   Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Bas Relief 14.0
   BMP 14.0
   Camera Raw 8.0
   Camera Raw Filter 8.0
   Chalk & Charcoal 14.0
   Charcoal 14.0
   Chrome 14.0
   Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Color Halftone 14.0
   Colored Pencil 14.0
   CompuServe GIF 14.0
   Conté Crayon 14.0
   Craquelure 14.0
   Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Crop and Straighten Photos Filter 14.0
   Crosshatch 14.0
   Crystallize 14.0
   Cutout 14.0
   Dark Strokes 14.0
   De-Interlace 14.0
   Dicom 14.0
   Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Diffuse Glow 14.0
   Displace 14.0
   Dry Brush 14.0
   Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Embed Watermark 4.0
   Entropy 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Extrude 14.0
   FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Fibers 14.0
   Film Grain 14.0
   Filter Gallery 14.0
   Flash 3D 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Fresco 14.0
   Glass 14.0
   Glowing Edges 14.0
   Google Earth 4 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Grain 14.0
   Graphic Pen 14.0
   Halftone Pattern 14.0
   HDRMergeUI 14.0
   IFF Format 14.0
   Ink Outlines 14.0
   JPEG 2000 14.0
   Kurtosis 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Lens Blur 14.0
   Lens Correction 14.0
   Lens Flare 14.0
   Liquify 14.0
   Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Mezzotint 14.0
   Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Mosaic Tiles 14.0
   Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Neon Glow 14.0
   Note Paper 14.0
   NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Ocean Ripple 14.0
   Oil Paint 14.0
   OpenEXR 14.0
   Paint Daubs 14.0
   Palette Knife 14.0
   Patchwork 14.0
   Paths to Illustrator 14.0
   PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Photocopy 14.0
   Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Pinch 14.0
   Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Plaster 14.0
   Plastic Wrap 14.0
   PNG 14.0
   Pointillize 14.0
   Polar Coordinates 14.0
   Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Poster Edges 14.0
   Radial Blur 14.0
   Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Read Watermark 4.0
   Reticulation 14.0
   Ripple 14.0
   Rough Pastels 14.0
   Save for Web 14.0
   ScriptingSupport 14.0
   Shake Reduction 14.0
   Shear 14.0
   Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Smart Blur 14.0
   Smudge Stick 14.0
   Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Spatter 14.0
   Spherize 14.0
   Sponge 14.0
   Sprayed Strokes 14.0
   Stained Glass 14.0
   Stamp 14.0
   Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Sumi-e 14.0
   Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Targa 14.0
   Texturizer 14.0
   Tiles 14.0
   Torn Edges 14.0
   Twirl 14.0
   Underpainting 14.0
   Vanishing Point 14.0
   Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Water Paper 14.0
   Watercolor 14.0
   Wave 14.0
   Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Wind 14.0
   Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   ZigZag 14.0

Optional and third party plug-ins:

   Alien Skin Exposure X Autolayer 1.1.0
   Alien Skin Snap Art 4 Autolayer 4.1.0
   Exposure X 1.1.0
   MakeUp 4.0.574.14313
   Snap Art 4 4.1.0
Plug-ins that failed to load: NONE
Flash:
   Adobe Exchange
   Kuler
Installed TWAIN devices: NONE

 

in some youtube solutions they are suggesting to unsitall the graphic Card and updated I did not only updates my drivers using Iobit Driver Booster and Auslogics Driver updater, there is any expert technical help for my problem?

 

on the other hand random I can find a black desktop on my windows .... I think all is belong to the GPU as I had read much about it online, Thank you in Advance.

Lion Lover
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