HELP...HP 110 DESKTOP PC...POWERS ON AND OFF WILL NOT BOOT UP

[KUSHRIDER999]

PRESS POWER BUTTON, ACTS LIKE IT WILL POWER UP, BUT THEN SHUT DOWN AND STARTS ALL OVER AGAIN

[DavidSMP]

Hi @KUSHRIDER999,

Thanks for stopping by the HP support forums. A very good day to you.  I reviewed the post regarding the computer restarting when the power button is pushed. I will be glad to assist you here.

Super description and great diagnosis of the issue before posting. Kudos to you for that.:)  You are a valued HP customer and it is paramount to assist you with it. I take it as a privilege to share this platform with you. 🙂

• Did this happen after a power outage or surge?
• Did it occur after a software, windows or bios update? Do you remember?

The issue looks like being hardware related.  It could be the power button that is faulty and needs to be replaced. Please try these steps:

• Please perform a hard reset first from this link: http://support.hp.com/za-en/document/c01463028
•  and check if the issue gets resolved by restarting the computer.
• If it does not work, then try to run diagnostics on the computer from this link: http://support.hp.com/us-en/document/c03463381  and check if the diagnostics run without restarting. Please try to run the option that says “Run the Extensive Test (2 hours or more)” Then if it continues to restart in a loop, please contact HP phone support from this link: http://hp.com/contacthp to get the computer serviced. Please select the country and follow the on-screen instructions.

If the unit is under warranty, then the warranty should take care of repairs for you.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a splendid week ahead.

[KUSHRIDER999]

THANK YOU DAVIDSMP, WILL TRY SOLUTIONS AND WILL GET BACK WITH YOU......

[DavidSMP]

Hi @KUSHRIDER999,

I read your super quick response. Great effort has been shown to try and get the issue resolved. Kudos to you on that score.As I was away on my weekend I was not able to reply immediately. 

Please perform all the troubleshooting steps patiently and diligently as this might do the trick for you.

Please let me know how it pans out.

I genuinely hope the issue gets resolved without hassles and the unit works great.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a splendid week ahead.