HP 27wm Monitor dotted lines in the center of the screen

[Odin64]

Recently in the last few days this HP 27wm monitor (bought it about 3 weeks ago) has developed a a series of dotted lines in various pastel hues, I have searched the web and various other forums to find similar symptoms and solutions and found none. I tied a factory reset, no help,  I even tried to reinstall the drivers again no help. I could of tried a different input source but the issues persists even with no input. Unplugging it was no help either not sure what else I can do? So far roughly 9 new lines have appeared in the last 2 days, each a different color, from left to right

(to the best I can describe them, a pinkish purple, a dark purple, (a break), a reddish line, 2-3 black or dark colored lines, a green line, a yellow line, a green line, (a break) and a goldenrod line.) and the lines multiply daily again please help.   

[DavidSMP]

Hi @Odin64,

Thanks for taking an interest in the HP Support Forums! This is a great location to get resolutions and interact with experts from the community. After reading your post I see that you need assistance with your monitor that has vertical lines going from the top to the bottom. It will be a delight to assist you here.:)

Superb analysis and brilliant diagnosis of the issue before posting. 🙂 Kudos to you on that score. 🙂 You are a valued HP customer and it is paramount to assist you here. It has been an absolute pleasure to work with you. J

Since you’ve tried the basic steps and it has not helped you, I would request you to contact HP phone support by following these steps to try and get the issue resolved.

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click: HP contact options - click on Get phone number, Case number and phone number appear.

They will be happy to assist you immediately.

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.  🙂  Please reach out for any issues and I'll be there to assist you. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

Take care now and have a splendid week ahead. 🙂