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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
P5V06UT#ABA
Microsoft Windows 7 (64-bit)

I initially configured this HP desktop PC to connect wirelessly to my wifi router, which in turn is configured to NOT broadcast SSID (for security reasons).  Under this configuration the HP PC will occasionally (several times per day) drop the wifi connection.  Sometimes the connection is lost upon awakening from sleep mode, and sometimes it drops the connection while I am in the middle of an internet browsing session.  In order to recover, I must either a) disable, then enable, the HP PC wifi adapter hardware (intel dual band wireless - AC 8260), or b) restart the PC.  At that point, the wifi connection will be active for another hour or so, and then the wifi connection will be lost, seemingly at random.  When I switch the router to broadcast SSID, then the HP PC operates normally and reliably (the wifi connection is never dropped).  Note that I have several other wireless devices of several different manufacturers (Lenovo, Apple, Netgear, TPLink) operating on my network, and they all work fine when the router is NOT broadcasting SSID.

 

The behavior is so consistent that I'm sure this must be a "known issue" (to HP) with the *HP EliteOne 800 G2 All-in-One PC* or the intel dual band wireless - AC 8260 hardware.

 

Has anyone else experienced this problem?  And is there some obscure setting that I can change when configuring the internal PC wifi adapter hardware to make the system compatible with a "no SSID broadcast" setup?  Or might this be a driver issue?

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