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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-26-2017 10:48 PM

HP Recommended
Product: HP LV290AA wireless keyboard
Operating System: Microsoft Windows 10 (64-bit)

I have a year old LV290AA wireless keyboard and mouse set. The batteries are new and the mouse works fine while the keyboard doesn't work at all. No damage is caused. I am using it with Win 10 in Lenovo G50 laptop. Plese help!

 

1 REPLY 1

‎05-28-2017 08:48 AM

HP Recommended

Welcome to HP Forums @Debargha,

 

Thanks for the post. 

 

I understand that the wireless mouse is working and the keyboard is not working after replacing the batteries. 

Not to worry, I will be glad to help. 

Have you tried any troubleshooting steps on your own?

 

Recommend you try the steps suggested under "Wireless mouse or keyboard does not work" section in this HP Article. 

If the issue persists, please contact our phone support for the service options available. 

 

Let me know how it goes. 

Chimney_83
I am an HP Employee

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