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Ian101
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HP MONITOR GOES BLACK WHEN YOU TUBE VIDEO IS EXPANDED

HP Recommended
PAVILION 23XI
Microsoft Windows 10 (32-bit)

No changes to software or updates, just suddenly started doing this

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erico
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That generally happens when you have tried to run a video that your operating system does not have the proper CODEC installed for the browser you are using.

 

 

Have you tried opening YouTube from a different browser?  

 

What I mean is that if you are using Edge or Internet Explorer, try Firefox or Google Chrome instead.

 




I am not an HP Employee.
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Ian101
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Thanks for your response

 

I was trying with google.

 

Having moved to internet explorer, I am now getting a message saying that having tried, the attempt failed and the screen remains on the 'small' version of the video.

 

Any further thoughts?

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erico
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Try Mozilla Firefox




I am not an HP Employee.
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