HP Omen 870-244 not recognizing M.2 2280 SSD

[drojas]

Hello,

I bought the below M.2 2280 SSD and it's not showing up in BIOS

http://www.crucial.com/usa/en/omen-870-244/CT10386651

I made sure it was securely fitted multiple times and I even updated the bios to F.11 Rev.A. The SSID is 830C

I didn't see any options in the BIOs setup to enable the M.2 slot and the BIOS only recognizes my HDD.

[Big_Dave · Accepted solution]

Hi,

I see two major issues with the information that you have posted.

1. You have the wrong type of m.2 SSD.  You need a NVMe model.

2.  The motherboard SSID is 2B4B and not 830C as you have claimed.

[drojas]

Sorry I meant the board ID is 830C. 

That's very unfortunate that it's unsupported. According to crucial's website it was a possible upgrade. I guess i'll have to return it and look for an NVMe SSD

[MHLHiker]

1) Install the SSD in the M.2 slot

2) Boot to Windows

3) Open the Windows App: "Create and Format Hard Disk Partitions"

** You should see your new drive

4) Select that drive and "Create a new simple volume"

5) Format the drive  - It should now be visible "This PC"

6) Clone your original OS  (HDD) to this drive (SSD) 

** I suggest using Macrium Reflect to clone the drive