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shawie60
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HP Pavillion AIO cracked screen .. source??

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pavillion 23-p250NA all in one
Microsoft Windows 10 (64-bit)

Hi guys I have a HP Pavillion 23 AIO the screen is cracked.. so i need a replacement screen repair, or can anyone point me in the direction or provide a suitable source where I can buy one please.
many thanks
glenn

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sandytechy20
HP Support Agent
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@shawie60

 

Thanks for taking an interest in the HP Support Forums! After reading your post I see that your HP Pavilion all in one computer screen is cracked. I would like to help you out with this issue today.

 

First, confirm it is not a software issue.

  • Connect an external screen or boot into bios screen and check.
  • When you turn on the computer, keep pressing F10 key to enter into bios screen.

Once you confirm it’s a hardware issue.

Contact HP phone support for assistance on this.

 

I hope it helps and if you feel I have answered your question and concerns,

Please mark this post as a solution accepted and Kudos would also be appreciated.

 

Cheers.

Sandytechy20
I am an HP Employee

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shawie60
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the screen is cracked, how can it be a software issue??

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sandytechy20
HP Support Agent
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@shawie60

 

Thanks for the reply.

I understand the situation well.

 

Please contact HP Phone support for further assistance on this.

 

Cheers.

Sandytechy20
I am an HP Employee

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