Create an account on the HP Community to personalize your profile and ask a question
04-07-2017 08:18 PM - edited 04-07-2017 08:20 PM
I just recived my new HP Z1 G3 Worksation few days ago, and I am loving it. However, I notcied that the "HP Support Assistant" software which was pre-installed in my HP Zbook 15 Worksation is not installed in my new Z1. Any idea why is that? And should I download it and install it manulay?
Thanks for any feedback ..
04-10-2017 01:46 PM
Yes, you can install HP Support Assistant on your workstation. However, it depends on what functionality you might be using it for, imho. if you are trying to find it the Z1 needs driver or BIOS updates, i would use either HP Image Assistant or HP SOftpaq DOwnload Manager. Both of these tools use a different algorithm to show updates available and are both great in their own right and used by most of our HP commercial customers.
these tools are available at www.hp.com/go/clientmanagement
Also, don't forget HP Performance Advisor and HP Remote Graphics Software - which are available on any and all HP workstation products, mobile and desktop
04-10-2017 03:21 PM
Many thanks for your feedback.
It is just that I got used to use the HP Support Assistant with my older worksation, the Zbook 15 since It came preinstalled and I was wondering why it is missing in the Z1.
Is there any problem running it in the Z1? Do you advice to install it or not?