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HP Recommended
HP TouchSmart 9300 Elite
Microsoft Windows 10 (64-bit)
Hello there! I bought this pc a few years ago, and it still works. But one day, when I tried to power it on, nothing happens. The button won't light up. The screen is blank. And I checked if I plugged the cord in, and I did. I tried plugging it with a different cord, and a different output on a wall. I even tired holding the power button for 5 seconds, while the for cord is plugged out, and still won't work. Can you please help me, I really loved this pc.

Thanks, Mou.
1 REPLY 1
HP Recommended

Hi MooseStuff

 

Any component could have failed.

 

The external power brick may have failed, if you have one. There is not much info on this system available at HP's Support for this PC.

 

Take the PC to a local tech or ship the PC  to a certified HP service center and have diagnostics done to find the bad component.

 

Grzy

 

 

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