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HP Recommended

Hi there

 

I have the same issue with HP VGA Webcam (RD346AA). I have recently updated my OS to windows 8.1 pro. Could you please let me know where I can find suitable drivers for this webcam which support on windows 8.1 pro?

 

The Hardware Ids are as follow

 

USB\VID_15B8&PID_6002&REV_0100&MI_00
USB\VID_15B8&PID_6002&MI_00

HP Recommended

Hi Cocoon,

 

I understand your Webcam is not seen or updated for Windows 8.1. The product detection tool installs software on your PC.

 

http://h20614.www2.hp.com/ediags/gmd/about.aspx?lc=en&cc=us

 

Hope this helps.

 

Thanks.

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