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HP Recommended
hp elitedesk 800 G2
Microsoft Windows 10 (64-bit)

How do i remove HP drive encryption?

1 REPLY 1
HP Recommended

Hello,

 

Thank you for posting in the HP Support forum.

HP Drive encryption is part of the "control manager" HP Client Security manager.

 

There are certain things you should do before uninstalling HP Client Security.

 

HP Client Security often comes in combination with HP Drive Encryption software.

 

If your disk is currently encrypted by this software, you should first open HP Client Security -> click on Drive Security and follow the on-screen instructions to DECRYPT the HDD. Note that this is generally slow process and may take several hours depending your the amount of your HDD and your PC specifications.

 

You may also check if you have preboot authentication enabled. Open the HP Client Security home page -> click on the wheel Settings button -> Security Features and check there is no tick next to Power-On Authentication

 

With regards to HP Client Security and HP Drive Encryption, here are some screenshots with regards to these suggestions >>

https://onedrive.live.com/?authkey=%21AEyZq%5FGEDdnNQnE&id=73EA0FA259008E8%21107&cid=073EA0FA259008E...

 

 

Finally, please restart your computer (restart, not shutdown + start again)

 

Eventually, attempt to uninstall HP Drive encryption and HP Client Security using the standard method from Control Panel >> Programs and features.  You may also need to uninstall other HP programs first (the uninstaller tool will let you know).

 

 

Please, let me know how it goes.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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