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‎05-08-2017 08:46 PM

HP Recommended
Product: HP Officejet Pro 8610
Operating System: Microsoft Windows 10 (32-bit)

when I try to print it says that the printer is in Error mode and will not print?

1 REPLY 1

‎05-10-2017 12:11 PM

HP Recommended

@johncool

 

This is a great location to get assistance! I read your post and see that your HP Officejet 8610 printer says it is in error mode. I would like to help you resolve this issue. 

 

However, I will need a few details to provide an accurate solution,

  • When did this issue start?
  • Did you do any changes on the printer recently?
  • How is the printer connected to computer, USB or Wireless?

Meanwhile:

  • Perform a hard reset on the printer.
  • Remove the power cable from the printer when it is turned on.
  • Press and hold the power button for 60secs.
  • Connect the power cable to printer and directly to wall outlet.

Reply with the result of the above-mentioned steps, for further assistance.

 

Cheers.

 

Sandytechy20
I am an HP Employee

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