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@CherylG,

I will wait until this weekend, likely Sunday to begin.

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HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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Ah, you have more patient friends than I- usually they are clamoring for a fix. :LaughingTears:

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@wb2001 Did you ever get this web untangled?

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@CherylG,

Been swamped with calls this month.   She was willing to just have a full Recovery performed.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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Glad you finally got it sorted. I was suspicous of a faulty hdd with that message-"Preparing Automatic Repair". That crops up a lot on notebook forum and usually running Diagnostics on the drive confirms bad hdd. Oddly ,it seems Windows 10 is extra hard on a hdd.

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