HPSimpleSave in Windows 10

[JohnDubyaH]

I have been a successful user of the HP External HD Backup system SimpleSave. After recently installing Windows 10 Upgrade from 8.1, I have just discovered that the system is not operating and seems to have been irreversably Disabled under Windows 10. It had been plugged in a USB 3.0 slot but also does not work in USB 2.0 slot. In Task Manager it does not respond to the Enable selection. No Contents of the drive are visible/accessible. Any help would be very greatly appreciated.

[Dragon-Fur · Accepted solution]

@JohnDubyaH

These Drives -- and the software on them -- have a tendency to fail after this long regardless of the Operating System.  That is not to say that connecting the setup to Windows 10 did not have a negative impact on the drive / software -- the hardware is vintage and the software was never intended to run on this advanced OS.

You might try finding a system running an older OS - say Windows 7 - and see if you can recover / again see the data on the drive.

The words "might try" are deliberate -- this may or may not work.

Assuming you can ever again see the data on the Drive, back up the data immediately to another disk / NAS / something.

I am one of many who found out the hard way about the "sudden death" syndrome.

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

Click my Answer Accept as Solution to help others find Answers.