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‎02-14-2017 06:14 AM

HP Recommended
Product: HP p7-1414
Operating System: Microsoft Windows 10 (32-bit)

I got around the "startup password box" by getting into the startup menu and defaulting back to factory settings. I accomplished this by constantly pressing Esc Key on powerup. This gets you to a screen that allows you to select the startup menu. Then selecting what I wanted to do. Good Luck on solving your problems.

2 REPLIES 2

‎02-14-2017 07:08 AM

HP Recommended

@Larry19441

 

Glad to hear you could get past it.

 

That is a nasty hack for people to try and get money out of us.

 

Good work @Larry19441

 

REO

‎02-14-2017 07:43 AM

HP Recommended

Reo Thanks for all your help. Very much appreciated

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