Note on archived topics.
02-27-2012 09:02 PM
You do not need drivers for the card reader. There are NO Windows 7 drivers.
(1.) Click on the Start button and then choose Control Panel.
(2.) Click on the Administrative Tools a window will open.
(3.) In the Administrative Tools window, double-click on the Computer Management
(4.) When Computer Management opens, click on Disk Management on the left side of the window, located under Storage.
(5.) This is where you will see Drives listed. The Card Reader will be listed as 1-4. Just right click & assign Drive Letter.
Right click on each of the drives 1-4 and assign a Drive Letter. Now place your SD card in the correct slot and an a pop up for auto play will show. Now you reader works and will also show when you open COMPUTER it will show them as removable drives with proper drive letters. It took me several days to figure out after no help from HP or internet search. So when found the drives listed I just right clicked saw assign drive and it worked. Hope a lot of people searching on internet find this reply so that it will help them get there card reader working again under Windows 7 because even there tech's don't have an answer. Well good luck because this will work!!!
05-28-2013 08:44 AM
click on start proceed to click on control panel , then click on system and security once you click on that look for system under system click on device manager, once in device manager click on disck drive you should see generic multi-card usb device... once you click on that click driver then disable it and re-enable it.. the drive should then be recognizable.
09-12-2014 06:23 PM
I followed the steps but did not see drive 1, 2, 3, 4. I see C; J:(backup drive, D: CD/DVD. I'm still not able to get the card reader to recognize an inserted card.
HP notebook 10''
I'm having trouble with my card reader. I been thro steps mentioned in HP forum but only C:drive is listed .
I had a problem with the hard drive earlier this year had to reinstall windows 7home premium from a disc unable to activate system restore.
10-05-2016 07:11 AM
Thank you for joining HP Forums.
I'll be glad to help you :)
As I understand the card reader isn't being detected,
Correct me if I'm wrong but you have your card inserted and yet the drive isn't detected on the folder named - Computer, right?
As the drive normally shows up only when the card is inserted into the slot,
here's a list of articles you can use to resolve issues with the media card reader:
- Go into device manager and uninstall the card reader, it should be listed as IDE ATA/ATAPI controllers.
This will uninstall and reinstall the driver for the card reader.
Here is a link to device manager.
- check if the problem is caused due to card issue. If the SD card is broken, it won’t be recognized by PC. You can plug the card into another PC to see if it works. If it doesn’t work either, you can try cleaning the card. After cleaning the card, if it still doesn’t work, the card is probably broken, you may need to have your card replaced.
- check if the card reader works. If the card reader is stuck with dust, it will lead bad contact between the card and the card reader. Try cleaning the card reader slot and see if this solves the problem.
- check if the card reader is disabled in BIOS settings. At the first screen after a restart, look for a key to press for “BIOS” or “Settings”. Verify that the card reader has not been disabled in the BIOS settings.
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