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TLKUBENKA
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Message 1 of 2
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How do I change or erase the power-on password for an HP desktop pc?

HP Recommended
HP Pavilion
Microsoft Windows 10 (64-bit)

Somehow one of our pc's has a password on power-on that we don't know.  I can't get into Windows because we are stuck on the Power-on screen!!   Help!!

 

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Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

What is the full model number or product number of your PC?

 

The product number can be found on the same sticker as the serial number.

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