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gem-xena
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How do i get the drop down box for multiple display option to appear in the display setting?

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HP ENVY Recline 27-k150 TouchS
Microsoft Windows 10 (64-bit)

I cannot get the drop down box for multiple dispaly to appear. I'm using a HDMI cable. I plugged it up to my TV and nothing happens. I did the steps to shut down my computer, then turn the tv on first, and then my computer, still nothing. I even pushed the button on the bottom left hand side of my computer, it goes black for a secong the says Game Mode No Video Signal. Even when i click on the detect button it says, Didn't detect another display. in the display example box it only shows one blue window with a 1 in it.

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old_geekster
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@gem-xena, welcome to the forum.

 

Here is a guide that should help you solve your problem.  Read it carefully and follow the instructions.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
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gem-xena
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I tried following the guide, but the icon does not show up when i click on the volume controls. I tried connecting my laptop to the computer and I'm able to do dual screens through my laptop only.

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old_geekster
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Thank you for the additional information, @gem-xena.

 

Here is the "How to" section for connecting monitors and tv's to the computer.






I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
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