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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-23-2022 10:50 AM

HP Recommended
Product: HP Pavilion Gaming - TG01-0023w
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone!

My hp Pavilion desktop has an internal Bluetooth 4.0 which does not work very well. I purchased a USB Bluetooth dongle 5.1 but these two Bluetooth always have conflict although I disable the internal Bluetooth already. I have to manually disable the internal Bluetooth and restart and disable the LE enumerator and restart again to use USB Bluetooth dongle 5.1. However if I restart the computer again it will stop working again. Then I need to redo the disable process again and restart everytime.

 

My question is I want to disable the internal Bluetooth but cannot find the option in bios.

 

Can anyone please help me?

 

1 REPLY 1

‎03-24-2022 01:27 AM

HP Recommended

@ferren -- is this your computer: HP Pavilion Gaming - TG01-0023w Product Specifications | HP® Customer Support

 

That page lists: Wireless: Realtek Wi-Fi 5 (1x1) and Bluetooth® 4.2 combo

 

So, physically remove that device from the motherboard to remove Bluetooth capability and WiFi capability. Purchase an external USB-connected "stick" that provides Bluetooth (and WiFi, it you want).

 

 

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