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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Microsoft Windows 10 (64-bit)

My screens gone a pink hue with green vertical lines. What can this mean and what can I do to fix it

5 REPLIES 5
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If it was just "pink" by itself, that's one type of problem.

All the colours on the screen are generated by mixing the three "primary" colours, in proportion.

For example, WHITE is produced by equal mixes of all three colours.

Completely subtract one of the three colours, and you get PINK.

 

Check that the cable between the monitor and your computer is tightly-connected at both ends.

It's possible that a loose cable is not transmitting that third colour.

 

The symptom of green lines could be a different problem:

* the video-card inside your computer is going bad;

* that cable is going bad (chewed by a mouse, or by a dog?);

* that cable is loose, at one end;

* your monitor is going bad.

 

Try a different cable.

Try a different monitor.

Try connecting your monitor to the video-output port on a laptop computer.

Tell us the results.

 

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I pulled apart the laptop at the bottom but to see if any cables were lose but I didn't find anything. I attempted to change the output of the colours in the settings on the graphics card but that didn't do anything. Also I found out that stroking the green lines with the mouse makes them slowly disappear lol.

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> I pulled apart the laptop

 

Oh.  Since you did not specify, I was assuming that you have a desktop computer, with a separate computer-monitor.

 

On your laptop, you probably have a "video-out" port, where you can connect a "known-good" external monitor.

If that monitor shows the same "pink" and "lines" as the laptop's own screen, you have a problem with the video circuitry on your laptop's motherboard.

If that monitor shows a "clean" output, then you have a problem with the (tiny) ribbon-cable inside your laptop that connects the motherboard to the screen, or you have a problem with the screen.

 

> at the bottom but to see if any cables were loooose but I didn't find anything.

 

After trying the above, with an external monitor, it's time to take the laptop to a qualified technician.

 

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So  how much roughly would it cost (USD) to get it looked at and what of the possible problems you suggested above can I do manually myself or get parts myself?

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> So  how much roughly would it cost (USD) to get it looked at

 

Any competent technician should be able to complete the "trouble-shooting" phase within one hour.

Say $40 to $60 per hour.

 

> what of the possible problems you suggested above can I do manually myself or get parts myself?

 

Connecting an external monitor to your laptop is easily a "self-service" operation.

 

The reset depends on your "comfort-level" for disassembling and trouble-shooting a laptop computer.

 

If you know the HP part-number, see:  http://PartSurfer.HP.com   to order any part(s).

 

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