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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-17-2022 09:29 AM

HP Recommended

My hp elite desk 800 g2 small form factor won’t boot and gives me a flash code I’m thinking either mothers board or power supply hp screwed me cuz I’m out of warentee and they don’t care about me and I can’t get a human for the customer service stuff

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1 REPLY 1

‎01-17-2022 10:31 AM

HP Recommended

Hi:

 

See chapter 7, page 114 of the service manual for the beep code interpretation.

 

Maintenance and Service Guide HP EliteDesk 800 G2 SFF Business PC

 

3.4 The system board displays a power failure (crowbar).*

 

* Indicates hardware triggered event.

 

Troubleshooting steps...

 

Hardware

3.4

The Main-Board displays a power failure (crowbar).*

 

Indicates potential power system failure.

1 Reduce to minimum config (CPU, Main-Board, PSU,

Single memory DIMM) and isolate failed component.

2 Reduce further if issue persists.

3 Test known good PSU.

4 Replace affected component.

5 If unable to confirm source, replace CPU, Main-Board, PSU.

 

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