cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
MstrBill
New member
2 1 0 0
Message 1 of 4
313
Flag Post

I have an HP p6-2326s that has crashed, I need the OS and software for the new Hard Drive.

HP Recommended
HP Pavilion p6-2326s
Microsoft Windows 7 (64-bit)

System has crashed, hard drive unrecoverable, need OS and software for new HD.

3 REPLIES 3
TheOldMan
Level 15
Level 15
11,004 10,595 1,025 3,124
Message 2 of 4
Flag Post
HP Recommended

In the title block for the post it stated Windows 7 but the spec page indicates that PC came with Windows 8.  Just to verify - was Windows 7 installed?  That will actually make things more difficult if that is true.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

Was this reply helpful? Yes No
MstrBill
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

User told me it waS WINDOWS 7, if you system came with windows 8 thats what was installed when it crashed.

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
135,303 119,416 20,747 31,842
Message 4 of 4
Flag Post
HP Recommended

Hi, @MstrBill :

 

The PC definitely came from the factory with W8 64 bit installed.

 

So, if the person whose PC you are working on had W7 installed, then you would have to get the W7 installation media and product key from the user.

 

You can order a W8 recovery kit for that model from the link below.  That would be the only recovery kit available.

 

http://support.hp.com/us-en/mediaorder/HP-Pavilion-p6-2300-Desktop-PC-series/5295969/model/5307258/s...

 

A free option would be to make your own plain W8 64 bit installation media by downloading this file.

 

https://docs.google.com/file/d/0B0W9PBigPy94aVJWSndyTFNFMzg/edit?pli=1

 

This media will work with the W8 product key in the PC's BIOS.

 

You can use this tool to transfer the ISO file to a DVD or 4 GB USB flash drive.  The tool will make either media bootable.

 

https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

 

Then you can install the drivers and available software from the p6-2326s support page.

Was this reply helpful? Yes No
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation