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HP Recommended
ENVY23 TOUCHSMART
Microsoft Windows 8.1 (64-bit)

I always lose the internet connection after logging off or shutting down, even though I click the box that says "Connect Automatically". Each time I use the computer I have to go to WiFi and click Connect.  This is the only computer in my network that has this issue. I've recently upgraded my modem, but this computer still will not Automatically Connect to the network. Is there a fix for this?

1 REPLY 1
HP Recommended

@swebster, welcome to the forum.

 

I have found that in a situation like yours the best option is to completely unistall the network and reinstall it.  It seems like a glitch occurs when it is first setup.  If this doesn't help, it is time to get your ISP involved.  They should be able to help you.

 

For future reference, when requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
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