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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-28-2014 11:25 AM

HP Recommended

Hey , I followed your instructions but after I turned my computer back on and tried to install the file in my downloads it said that '' the hardware detected is not supported by this IDT software package , the install will be aborted ''   

My sound has come back but is now a quarter of what it used to be 

My computer is the HP Envy 17 Notebook ,  

Thank you 

‎01-29-2014 03:19 AM

HP Recommended

Try switch it off and on it back. I encountered the same msg pop up last time, but it was ok after I off it and on it back. Remember to hold it for 30 seconds.

‎02-15-2014 03:04 PM

HP Recommended

I tried it and my computer said that it cannot install the driver because it is not supported by the device. It is an HP elitebook

 

Please help

‎05-07-2014 03:42 AM

HP Recommended

kkc

@BAMITZSAM wrote:
I also tried leaving the Laptop to cooldown for about 3 hours and still no sound.



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