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Lloyd18 Student
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Message 11 of 14
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IDT High Definition Audio CODEC (NO SOUND PROBLEM)

Hey , I followed your instructions but after I turned my computer back on and tried to install the file in my downloads it said that '' the hardware detected is not supported by this IDT software package , the install will be aborted ''   

My sound has come back but is now a quarter of what it used to be 

My computer is the HP Envy 17 Notebook ,  

Thank you 

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Intern
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Message 12 of 14
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IDT High Definition Audio CODEC (NO SOUND PROBLEM)

Try switch it off and on it back. I encountered the same msg pop up last time, but it was ok after I off it and on it back. Remember to hold it for 30 seconds.

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mhinojo1 Student
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Message 13 of 14
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IDT High Definition Audio CODEC (NO SOUND PROBLEM)

I tried it and my computer said that it cannot install the driver because it is not supported by the device. It is an HP elitebook

 

Please help

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raufmasid Student
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Message 14 of 14
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IDT High Definition Audio CODEC (NO SOUND PROBLEM)

kkc


@BAMITZSAM wrote:
I also tried leaving the Laptop to cooldown for about 3 hours and still no sound.



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