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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-19-2017 10:10 PM

HP Recommended
Operating System: Other

Ink system failure

 

It says to turn printer off and back on.

1 REPLY 1

‎05-20-2017 08:13 AM

HP Recommended

Turn the printer off.

Disconnect the AC power.

Press the ON/OFF button, to drain any residual power.

Reconnect the AC power.

Turn the printer on.

 

Does it still report the same symptom?

What model of printer?

What was the purchase price of the printer?

Compare that price to the $50 to $70 cost for a qualified printer technician to _attempt_ to fix it.

 

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