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‎03-01-2017 10:47 PM - edited ‎03-01-2017 10:47 PM

HP Recommended
Product: HP Compaq Pro 6300 MT
Operating System: Microsoft Windows 7 (64-bit)

Hi,


I am using fujitsu scanners for scanning purposes from last five years. I didn't face any issue regarding scanners' drivers. From last week I am facing an issue on installation of fujitsu 7160 drivers.


I am installing scanner drivers on HP Compaq Pro 6300 MT, OS is Windows 7 Professional (64-bit). During installation steps there was no issue or message appeared but after completion of installation steps a message [B]"Device Drivers are not installed successfully"[/B] appeared on right bottom corner of the screen.


Before this I am installing the same drivers on HP Pro 3330 MT, OS is Windows 7 Professional (64-bit) but I didn't face issue like that.

Can anyone suggest me "How can I resolve this issue?"

 

Regards,

1 REPLY 1

‎03-02-2017 05:24 PM

HP Recommended

@sb0311, welcome to the forum.

 

I suggest that you contact the scanner's manufacturer for help with your driver problem.  They are the ones who provide the driver for their products.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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