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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-25-2017 06:28 PM

HP Recommended
Product: HP Z27s UHD Monitor

I have an HP z27s 4k display, but when I put in the serial number, it comes up as a L1506 monitor.  It am having problems with black lines across the screen, but I can't open a warranty case because I can't connect the serial number to my product.  Any ideas? 

1 REPLY 1

‎02-26-2017 09:09 AM

HP Recommended

I have asked to have your issue escalated. Expect to be contacted within a day or so.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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