COVID-19: Community support for issues with your home office or remote working and learning
I've purchased my desktop 2 months ago, and I noticed that in many occasions when the Desktop goes to sleep mode and then it starts again, the keyboard would not work.
My keyboard is connected through USB.
Hello, @YJAMOUS – Hope you are well 🙂
Thanks for reaching out! I’d like to help!
I see that you are having issues with the HP Desktop keyboard. Let’s start to diagnose the issue by updating the Desktop drivers. Try the steps below to update the keyboard drivers:
Also, check http://hp.care/2gFuULT for more detailed troubleshooting steps.
Please let me know if this resolves the issue, or if you require further assistance.
Thank you and have a great day!
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