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- HP Community
- Archived Topics
- Desktops (Archived)
- Laptop Windows 10 won't boot after factory reset

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11-20-2016 02:54 PM
Hi @Wetheliwars
Welcome to the HP Forums!
I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.
I reviewed the post and I understand that you are unable to boot to windows after resetting the computer.
I’d love to help!
Follow the steps in the link below to fix this issue.
1. Boot to Recovery Manager by tapping the F11 key.
b. Click on Repair your computer.
c. Click on Troubleshoot and in the Advanced options.
d. Select Command Prompt.
Type the following commands into the prompt and press Enter key after each command.
bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd
Let me know how it goes and you have a good day ahead.
Take care!
Cheers!
The_Fossette
I am an HP Employee
