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Tutor
Posts: 7
Member Since: ‎01-09-2011
Message 1 of 267 (89,820 Views)
Accepted Solution

Missing ethernet controller driver.

Good day,

 

I've reinstalled my system and find out that the ethernet controller wasn't installed imediatly so.. got a little problem.

Search (almost) the whole internet but coulden't find the right ethernet controller driver.

 

My computer:

Compaq presario 6245EA.

 

I need:

Ethernet controller Driver.

 

Tried:

HP Customer Care

Diden't workout because there is no ethernet controller driver avalible at this site.

 

I've you can help me, it would be great!

 

Greets,

compaq_user1001

Accepted Solution

Re: Missing ethernet controller driver.

Hi, Kiran:

 

The device details ID string you posted leads me to this driver:

 

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18717&keyword=82562&lang=eng

 

Please let us know if that works.

 

Paul

View solution in context
Provost
Posts: 93,575
Member Since: ‎07-13-2010
Message 2 of 267 (89,788 Views)

Re: Missing ethernet controller driver.

Hi:

 

If you post the device details string of characters for the missing ethernet controller, we probably can find the drivers for it.

 

If you are using XP, click on the missing ethernet controller device in the device manager. Then click on device details.

 

Post the string of characters you see.

 

Paul

Master's Graduate
Posts: 317
Member Since: ‎03-15-2010
Message 3 of 267 (89,780 Views)

Re: Missing ethernet controller driver.

Hi, 

 

I guess we need to run a Hardware Check on the PC to find the Ethernet Controller shipped with the PC. 

 

Download and run the following tool on your PC (Download it onto a PC you have Ethernet connection, save it to External Storage Media, share it on Compaq PC, and run it to install)

 

http://www.astra32.com/files/astra32setup.exe

 

Launch the installed application, go to Network Category, find the Adapter Name as shown in the Image below.

 

http://www.astra32.com/images/screens/network.gif

 

Let us know the Adapter name, we will work together to find a Compatible Driver.

 

Good Luck, 

Kiran Talluri

Thank You.
Kiran Talluri

Say thanks by clicking the "Kudos! Star" which is on the left.
Make it easier for other people to find solutions, by marking my answer "Accept as Solution" if it solves your issue
Tutor
Posts: 7
Member Since: ‎01-09-2011
Message 4 of 267 (89,767 Views)

Re: Missing ethernet controller driver.

@

PCI\VEN_8086&DEV_1039&SUBSYS_00910E11&REV_81\4&25296D99&0&40F0


@KiranTalluri:

Adapter name: 82801DB/DBL LAN Controller with 82562ET/EZ PHY (ICH4/ICH4-LA1 step)

 

I hope this would be enough?]

 

Thanks for the reply guys!

 

Greets,

compaq_user1001

 
Provost
Posts: 93,575
Member Since: ‎07-13-2010
Message 5 of 267 (89,757 Views)

Re: Missing ethernet controller driver.

Hi, Kiran:

 

The device details ID string you posted leads me to this driver:

 

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18717&keyword=82562&lang=eng

 

Please let us know if that works.

 

Paul

Tutor
Posts: 7
Member Since: ‎01-09-2011
Message 6 of 267 (89,733 Views)

Re: Missing ethernet controller driver.

@

 

IT WORKS!

wauw great! thank you very much.

Where did you find it? and how?

 

Greets,

compaq_user1001

Provost
Posts: 93,575
Member Since: ‎07-13-2010
Message 7 of 267 (89,724 Views)

Re: Missing ethernet controller driver.

[ Edited ]

That's a secret!  :smileyhappy:

 

Only kidding.

 

When you posted the device details Id string, I looked it up here:

 

http://www.pcidatabase.com/

 

You enter the vendor Id (8086) in the vendor search box.

You enter the device ID (1039) in the device search box.

 

When you do this, the only device in the list that shows up, that has a vendor id of 8086 and a device of 1039 is this one:

 

0x1039 LAN Controller with 82562ET/EZ PHY 0x8086 Intel Corporation

 

I then searched HP's support sites for LAN controller with 82562ET/EZ and came up empty.

 

Since I knew it was an intel network controller I did a search on Intel's site and came up empty.

 

So, I made my search less specific and did a search on 82562 on Intel's download site and got lucky.

 

I recommend you keep that driver in a safe place and label it accordingly for future use in case you need it again.

 

Paul

Tutor
Posts: 7
Member Since: ‎01-09-2011
Message 8 of 267 (89,679 Views)

Re: Missing ethernet controller driver.

Thanks, I'll link the site to my favorits.

 

And yes I backup the driver ^^.

 

Greets,

Compaq_user1001

Honor Student
Posts: 2
Member Since: ‎06-23-2011
Message 9 of 267 (88,642 Views)

Re: Missing ethernet controller PCI\VEN_8086&DEV_1064&SUBSYS_2A2A103C&REV_03\4&23C0B1C&0&40F0

I am in the same situation.

 

Reloaded XP Home OS on my HP Pavilion a1100y desktop and now cannot go on line because of missing ethernet driver. Have been searching for about a week, trying to find the driver and when I signed up for this forum I found this dialogue.

 

See Subject line for ID. I could not get the long ID to paste in this note here.

 

Thxs much for anybody who can give me the link to the driver I need.

 

H.

Provost
Posts: 93,575
Member Since: ‎07-13-2010
Message 10 of 267 (88,641 Views)

Re: Missing ethernet controller PCI\VEN_8086&DEV_1064&SUBSYS_2A2A103C&REV_03\4&23C0B

Hi:

 

This should be the network adapter driver you need for XP Home:

 

Download and install the first one (32 bit):

 

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18717&lang=eng&OSVersion=Windows%20XP...

 

Paul

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