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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-21-2022 02:50 PM

HP Recommended

I purchased a warranty on January 19th of 2022 and I was charged three times instead of just once for the warranty. How do I get the extra 118 I was charged back? 

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2 REPLIES 2

‎01-21-2022 05:26 PM

HP Recommended

@Ziegenhorn -- did you get any E-mail as a result of the first purchase? Did it give "contact information" ?

 

Or, see: Contact Official HP® Support – Canada | HP® Customer Support

 

to get in contact with HP Support, to "reserve" the extra charges.

 

‎01-25-2022 02:54 PM

HP Recommended

@Ziegenhorn

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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