• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-02-2016 10:41 PM

HP Recommended
Product: HP 2210m monitor
My HP 2210m monitor won't connect via HDMI. When anything (multiple devices and cords have been tried) it either won't recognize that anything is connected or it will continually blink in and out or turn purple with no sound. Please help of possible!!
5 REPLIES 5

‎12-03-2016 01:35 AM - edited ‎12-03-2016 01:38 AM

HP Recommended

Use the buttons on the front of the display to select HDMI as the input source.  The onscreen display on the display will let you see which settings are currently in effect.

 

See the following PDF manual for your display. Open it in Microsoft Edge or use Adobe reader.

http://h10032.www1.hp.com/ctg/Manual/c01996633

 

In order for the display to produce sound you must have the audio output from the HDMI capable video adapter installed in your PC or notebook selected as the audio source. You will need to do that on the PC or notebook. 

 

The following image is an example from the Windows 10 desktop PC I am using for this thread.

 

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



‎12-03-2016 11:08 PM

HP Recommended
HDMI is already set as the input source. It was working fine then suddenly stopped. When set to HDMI input and a device is connected via HDMI the monitor will not find the device or it will blank in and out, etc.

‎12-04-2016 02:38 AM

HP Recommended

It isn't a matter of the display finding the PC. It is the PC the recognizes the presence of a  connection to the HDMI device via the operating system and HDMI capable video driver software. 

 

You never stated which operating system the PC has installed. Please do that now so we can discuss this further.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



‎12-04-2016 01:19 PM

HP Recommended
Thanks for your help but it's not the PC. I have another monitor hooked up to the PC via HDMI now that is working perfectly. on the other hand I have hooked the monitor up to another computer, 2 different fire sticks, and my Xfinity X1 cable box. I have also tried 3 different hdmi cables and the monitor is not working in hdmi mode.

‎12-05-2016 12:59 AM - edited ‎12-05-2016 01:08 AM

HP Recommended

You are making this a frustrating exercise by providing only bits of information.

  

You should have taken the time to state that before.  

 

Based on what you finally said, there is a problem with the display.

 

Contact HP and request warranty service. If the display is still in warranty HP will repair it.

 

Check your warranty status Here.

 

Use the online form at the following link to contact HP.

https://support.hp.com/us-en/contact-hp/product/HP-Value-21-inch-Displays/7274735/model/4156531

 

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.