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‎03-07-2017 03:24 PM

HP Recommended
Product: HP Compaq 8000 Elite
Operating System: Microsoft Windows 7 (64-bit)
My HP Compaq 8000 Elite will not turn on instead a red led blinks 4 times I found that someone said it meant power supply failure but what does that mean and how do I fix it.

Ps: I forgot to mention that my house got hit with lightning and this started happening after that.
1 REPLY 1

‎03-07-2017 04:13 PM - edited ‎03-07-2017 09:51 PM

HP Recommended

Hello

 

Please refer to the HP Post Error Message guide found at this link.

 

Scroll down to front panel codes.

 

Four LED blinks could mean power supply adapter has failed. It is also possible the surge from lightning has daamaged the power supply.

 

If you are good to work in case then order adapter and/or power supply replacement from HP. I really think power supply is fried.

 

Or contact HP for service if you are in warranty.  There are three different model for this PC (Ultra Slim, SFF, and Convertible). Which one is yours? The HP support site for SFF can be seen here.

 

Grzy

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